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Are you a proactive and organised individual with a passion for delivering exceptional customer service? Reed Business Support, the UK's leading specialist recruitment partner, is seeking a Service Administrator for our esteemed client based in Chatham. This is a fantastic opportunity to join a dynamic team and make a real impact.
Service Administrator What you’ll be doing:
As a Service Administrator, you will be an integral part of a small administrative team, acting as the first point of contact for clients and engineers. You will support the Service and Maintenance department in delivering exceptional service to clients.
Your day will include:
- Answering the phones and dealing with queries
- Planning jobs and ensuring engineers know where to go
- Providing quotations to customers for maintenance contracts
- Renewal of maintenance contracts
- Keeping records and updating relevant databases
Every day is different, and every client is unique!
Service Administrator What we need from you:
- Some administration experience
- Good computer skills, specifically Microsoft applications
- Experience in using databases would be an advantage
- Ability to deliver excellent customer service
- Able to prioritise and react to changing customer needs in a calm and effective manner
Service Administrator What we offer:
- A competitive salary, commensurate with skill and experience
- A friendly, close working environment with plenty of free parking
- Varied and interesting work
- Full training and development
- 25 days holiday, plus bank holidays. Holiday allowance increases with service
- Pension
The ideal candidate for the Service Administrator role doesn't require to have previous experience however this opportunity will lead to a career within the organisation. You should be within commutable distance to our client in Chatham. This is a full-time office-based position.
If you are ready to take on this exciting challenge as a Service Administrator, apply today!
