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Role: Parking Processing Manager
Contract Length: 3 months
Location: Chatham
IR35: Inside
Pay Rate to Intermediary: Up £18.63 per hour
Spinwell is recruiting for a Parking Processing Manager for an excellent opportunity within the public sector.
RESPONSIBILITIES OF THE PARKING PROCESSING MANAGER
- To manage the delivery of the Councils parking processing functions, including:
- Developing and managing efficient and effective processes for penalty charge recovery and permit issue, and ensuring that all representations, appeals, complaints and FOIs are processed in accordance with current policy.
- Understanding and responding to work volumes to ensure adequate staff cover arrangements and the provision of exceptional customer service.
- Undertaking budget monitoring and management, including analysis of income and expenditure and the preparation of reports.
- Undertaking performance monitoring and management, maintaining positive working relationships internally and externally and taking responsibility for staff development
- Prepare, develop, and monitor contract documents, policies and procedures taking the required action and recommended improvements in service delivery where appropriate.
- To hold regular meetings with Stakeholders, carry out 1:1 and performance review meetings.
- Assisting with the management of the wider Parking Team by contributing to the development of policies and processes, ensuring that all functions are coordinated, and deputising for the Parking
- Business Manager when required.
- Liaise with stakeholders in a way that promotes the vision and values of the Council.
SKILLS/EXPERIENCE OF THE PARKING PROCESSING MANAGER
- A good standard of education, including a minimum of 5 GCSE (or equivalent) at grade 4-9 or above including English and Maths
- Full driving license
- It is essential that candidates have a parking environment background, specialising in the back-office functions of the processing and recovery of Penalty Charge Notices and issuing of Parking permits.
- Must have office management experience.
If you are a Parking Processing Manager, apply now or send your CV to Spinwell!
We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us
