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Simarco is an established, award winning provider of international logistic and freight services, and we provide a wide range of tailored solutions for clients' throughout the UK, Europe and Globally across all Worldwide trade routes.
At Simarco we understand that global trade and industry markets are continually changing and expanding to meet customer needs. That's why our logistics, air, sea/ocean freight forwarding, road haulage & distribution and warehousing solutions are not only flexible but are tailored to meet clients' individual and ever-changing requirements.
The main purpose of this role is to provide a valuable service to the Branch Freight Operations department by leading a small team and overseeing all aspects of the day-to-day duties involved, efficiently and effectively.
Principal Requirements/Responsibilities:
Lead a small team of operational staff to oversee the efficient running of the European Operations department on a day-to-day basis
Oversee all aspects of freight operations for the branch, including cargo booking, routing, tracking, documentation, Customs clearance and compliance with industry regulations
Plan weekly export trailers efficiently to maximise trailer payloads
Develop key service relationships with customers, colleagues and overseas agents to provide efficient and effective service
Ensure good internal communication between key departments, Customs, Transport, Warehouse to ensure efficient loading & transport of customer goods
Resolving and managing customer/agent queries courteously and efficiently
Adding charges and accruals to shipments
Arranging all risks insurance for high value/client sensitive shipments
Working with the team to align and streamline internal processes
Deputise for the Branch Manager as and when required
Monday to Friday
0900 1730 hrs
1 hour lunch break
Required Skills & Experience:
Experience of working in a freight forwarding/logistics role, particularly European road freight (essential)
Experience of working in a supervisory role (desirable)
Ability to load/plan/route export trailers for cost-effective groupage trailer planning with experience in using weights, volumes and loading metres (desirable)
Strong customer service skills
Commercially aware
Clear and confident communicator
Analytical & accurate, with excellent attention to detail
Assertive
Computer literate and able to learn how to use new systems effectively
Ability to work collaboratively as a team player
Confident using Microsoft packages such as Word, Excel, PowerPoint
Good attention to detail when handling data
Ability to manage time effectively and prioritise workload
Simarcois a'Great Place to Work'- here are just some of our benefits...
- 25 days annual leave plus 8 bank holidays
- BHN Discount Platform
- Employee Assistance Program
- Contributory Pension Scheme
- Discounted Gym Membership
- Pay Day Treat Days
- Learning Management System
- Mental Health Forum& First Aiders
This is a great opportunity for the right individual to join an award winning and growing company, who genuinely care about their employees.
Please apply today!
