Customer Service Advisor

Customer Service Advisor

Basic Salary:  Up to £30,000 (DOE)

Working Hours:  08:00 am - 17:00 pm Monday - Friday

Location:  Cheltenham

New vacancy for a  Front of House/CSA/Customer Service Advisor  to join a busy accident repair centre.

Reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for vehicle repair in an efficient and courteous manner and to ensure a high standard of customer service.

Responsibilities of a Front of House/CSA/Customer Service Advisor:

Excellent Customer Service

Multi-tasking and prioritising tasks

Attention to detail in all administration

Scanning Documents

Booking parts

Skills and Qualifications of a Front of House/CSA/Customer Service Advisor:

Experience of working in a modern Accident Repair Centre/Bodyshop is 

desirable

 for this role

Excellent customer service and organisation skills

Good IT skills

Experience of cash credit control

Excellent administrative skills

Ability to work well under pressure and to tight deadlines

Ability to work within a team environment

This is a full-time, permanent position for a skilled and courteous  Front of House/CSA  to earn a Competitive salary together with excellent brand approvals and benefit from company culture where career progression is encouraged. Previous experience in a Bodyshop environment is desired but not essential. 

Please contact Michael Godden  at Tru Talent on (phone number removed) or (phone number removed) or if you can 'Apply Now'.