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Customer Service Administrator

Proactive Personnel Ltd
Posted a day ago, valid for 4 days
Location

Chester, Cheshire CH1 4QN, England

Salary

£11.5 per hour

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The company is seeking a customer service administrator for a manufacturer in Chester, offering a salary of £11.50 per hour.
  • The ideal candidate should be customer-oriented and will enjoy benefits like a smart/casual dress code, free on-site parking, and 20 days of holiday plus bank holidays.
  • Key responsibilities include managing communication with customers, ensuring accurate order entry and shipments, handling complaints, and providing administrative support for product launches.
  • Candidates must be proficient in MS Office, have advanced Excel skills, and possess A Level qualifications in English and Maths; SAP experience is desirable.
  • The role requires relevant experience, although the specific number of years is not mentioned.

We are recruiting for a customer service administrator to work for a fantastic manufacturer in Chester. This role would be perfect for a candidate who is customer orientated.

You will receive - Customer Service Administrator

  • Salary of £11.50 per hour
  • Smart/casual dress code
  • Free on-site parking
  • 20 days holiday and Bank Holidays

Responsibilities - Customer Service Administrator

  • Provide accurate, timely and professional communication at all times, including written correspondence, telephone and electronic exchange to all customers (internal and external)
  • Manages and determines the appropriate method of order entry and shipment for accuracy and customer satisfaction
  • Captures and responds to complaints in line with the Customer Complaint Procedure
  • Provides administration relating to the development and launch of new products and the on boarding of new customers

Requirements -Customer Service Administrator

  • Proficient in MS Office Suite, Advanced Excel skills a prerequisite
  • Experience in reporting and analysis
  • English & Maths - A Level
  • SAP experience desirable

Proactive Personnel specialise in the recruitment of staff across the UK. From Inverness to Plymouth our database has been developed over the past 20 years to be able to assist you in finding your ideal job first time round. It has also gained us the reputation for being one of the leading recruiters within this field. We have multiple vacancies nationwide, so please get in touch to find out more information with this or other positions.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.