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HelpDesk Technician role working for a Specialist IT Distribution market leader, supporting daily runnings of internal systems, supporting staff and customers, with opportunities for growth.
No previous experience or qualification required, but preferable, with ongoing training provided. Basic Salary offering will reflect any previous experience, qualifications, andability.
Typical Responsibilities will include:
- Provide IT and networking support to all staff for both hardware and applications
- Liaise with external support, partners, and contractors where necessary
- Perform RMA (returned product) testing, and inbound stock quality checks and testing
- Monitor core systems function and report findings or action resolution as applicable by level of experience
- Identifying when a knowledge gap exists, and recommending training as applicable
- Assist in, or manage, development projects as appropriate by level of experience
- Assist in company systems maintenance
