- Monday to Friday: 08:00 - 18:00
- 1 in 2 Saturdays: 08:00 - 13:00 (with flexibility to swap and cover; contract will read every other Saturday)
- Potential to reduce to 1 in 3 Saturdays in the future.
- Bonus Scheme:
- £15 per service plan sold (3-5 per week, no hard selling required).
- Upselling bonus in January.
- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software
- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires