Horticultural Retail Assistant Manager

Our client is an independent family business who have been an extremely popular Garden Centre and Restaurant since 1991. As an ever-growing company based in the Chichester area, they are now looking to add to their current workforce by recruiting for an experienced and knowledgeable Assistant Manager for their plant area.

You will be responsible for: -·Driving the selling activity for plants, pots, compost and landscaping ranges

·Managing the incoming stock, getting it out swiftly and presenting it well to sell quickly

·Assisting with the management of the external team to ensure they all perform to a high standard

·Ensure the team have appropriate work lists and achieve what is expected

·Ensuring all members of the team are highly productive and fully occupied at all times

·Conducting the necessary staff coaching and training to develop the individuals

·Ensuring all staff present themselves in a Company uniform and PPE at all times

·Managing daily breaks and lunches to ensure external area sales cover

·Ensuring the quality of all the stock within the department is maintained and rotated

·Ensuring the stock is maintained in a clean, tidy, healthy, weed-free and undamaged state

·To monitor off-take from reserves and respond to looking good and availability lists

·The preparation of orders for stock to meet the expected level of trade

·To merchandise and display stock according to the agreed principles

·Undertaking stock takes

·To request point of sale material and put it out to ensure all displays are fully supported

·Proactively serving and helping customers in need of assistance, resolving queries / complaints

·To actively sell other goods encouraging link sales and up-sales wherever possible

·To offer specific service and advice to customers on all gardening related enquiries

·To take and process customer orders and then advise customers on receipt of the goods

·To be responsible for opening and closing the centre as needed

·To perform the role of Deputy Manager when on rota to do so (see separate job description)

Skills and Experience

·Previous experience of working in a garden centre is preferred

·Ideally you will hold at least a Level 2 Horticulture qualification

·You will hold a current licence or have experience of operating a Counterbalance Forklift

Additional Experience

·Key-holder

·Clean driving licence

·First Aid certificate

If you are looking for a fabulous new role for 2025 within a company who care for their staff as well as their customers then please apply today.