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Client Support Specialist

Burton Recruitment
Posted 2 days ago, valid for 24 days
Location

Chorley, Lancashire PR7, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • This financial services firm is seeking an organised and proactive professional to join their team, offering a salary of £30,000 per year.
  • Candidates should have at least 2 years of experience in an administrative or support role, preferably within financial services.
  • The role involves supporting advisers, training new employees, and managing client communications and case submissions.
  • Employees will enjoy a supportive culture that prioritises work-life balance, with hybrid working options available after probation.
  • Additional benefits include 28 days of annual leave, a workplace pension, and free on-site parking.

Are you an organised and proactive professional looking to further your career in financial services? This is your chance to join a forward-thinking and highly regarded financial services firm, known for its employee-focused culture, professional growth opportunities, and commitment to delivering outstanding client service.

In this role, you’ll provide essential support to advisers and their teams, ensuring smooth operations and exceptional service delivery. You’ll be joining a dynamic and collaborative workplace that recognises and rewards hard work while fostering a supportive environment where employees thrive.

Key Responsibilities:

  • Acting as the main point of contact for team members regarding day-to-day tasks and deadlines.
  • Training and supporting new employees, identifying development needs, and reporting to the Operations Manager.
  • Preparing documentation for client meetings, including regulatory forms and provider literature.
  • Communicating with clients and advisers to update on task progress and resolve queries.
  • Managing case submissions, compliance monitoring, and pipeline tracking.
  • Preparing files for Paraplanning, ensuring all necessary information is readily available.

What We’re Looking For:

  • Experience in an administrative or support role, preferably in financial services.
  • Strong organisational and multitasking abilities.
  • Excellent communication skills and a client-focused mindset.

Why Join Us?As part of a reputable and growing firm, you’ll benefit from:

  • A strong emphasis on work-life balance, with hybrid working after probation.
  • A supportive culture that prioritises employee development, offering training and career progression opportunities.
  • Generous benefits, including 28 days of annual leave plus bank holidays, a workplace pension, death in service coverage, and free on-site parking.

Our client is deeply committed to creating a positive and rewarding work environment, where every team member feels valued and empowered to succeed. If you’re ready to take the next step in your career and make a real impact, this is the role for you!

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.