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T&K Associates are currently recruiting on behalf of our well-established Client based in Coalville for a Service Administrator to join their team on a Permanent basis.
Working within a fast-paced environment you will need to be highly reactive with strong organisational skills whilst maintaining excellent Customer Service.
Service Administrator Job Details & Benefits;
- £24k-26k per annum dependant on experience
- 8.5 hours per day Monday to Friday working between the hours of 8am-6pm (Early or late shifts available to suit which can be discussed)
- Saturday working 7.30am-1pm (1 in 2 basis)
- Overtime opportunities dependant on workloads
- 28 days holiday to start (20 days plus bank holidays) rising with length of service
- Free use of onsite gym
- Team building activities Curry nights, quiz nights & much more
- Additional career development and training opportunities
- Free parking
Service Administrator Job Duties;
- Liaising with the workshop controllers to book services and inspections for cars, vans and HGVs
- Scheduling work for inspections and safety checks
- Uploading booking requests and costs to fleet vehicle data bases for approval
- Sending completion paperwork to Customers and updating fleet databases
- Sending quotes to Customers for work required and gaining approval for work to proceed
- Updating Customers with regular updates whilst their vehicles are onsite
- Completing bookings and taking payments
- Front of house duties including greeting Customers, taking calls and answering email queries
Service Administrator Person Specification;
- Ability to work in a fast-paced environment and be reactive
- Strong data entry skills with a keen eye for detail
- Excellent communication skills
- Computer literate proficient in MS word and Excel
- Previous experience within a similar role is essential
- Strong organisational skills with the ability to prioritise tasks
- Ability to work alone or as part of a team
- Experience using 1Link and CV Link would be advantageous
If you are interested in the above role of Service Administrator, then please apply by sending your CV to T&K Associates today.
