- Adherence to Group Credit Management Policy
- Ensure Overdue Amounts are kept to a minimum
- Ensure Credit Limits are maintained and not exceeded
- Ensure Cash Collection targets are achieved
- Build and maintain a strong relationship with own Customer’s portfolio
- Direct Contact with customers for any overdue payments
- Responsible for USA entities
- Credit Risk Assessment and Monitoring where an Internal Credit Limit is required
- Dispute Management – ensure non-payment issues are resolved quickly and efficiently
- Support Commercial Teams and ensure excellent communication concerning all topics related to Credit Control
- Communication with other members of Credit Control personnel outside of Europe
- Required to attend Credit Management Meetings
- Assist with all internal and external audit requests
- Participating as required in the Finance Transformation programme
- Participation in other process and business improvement initiatives related either directly to Credit Control or the wider business
- Participation in M&A activity as required
- Ability to communicate effectively at all levels, written and verbal.
- Experience in working cross-functionally (e.g., Sales Teams, Regional Management, Customer Service)Â
- SAP knowledge preferred
- Strong team player
- Calm Confident manner to handle potentially uncomfortable customer conversations
- Sales Ledger Accounting procedure knowledge
- Good Microsoft Excel Skills