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- Ensuring that the Council accepts, manages and discharges its responsibilities towards homeless people and households in accordance with Housing Wales Act 2014 and supporting “codes of guidance”.
- Contribute to the awareness of housing and homelessness issues within the County of Conwy and respond to local, national and legislative change
- Preventing homelessness through a range of “reasonable steps” which are designed to prevent homelessness; and manage it when it is unavoidable. Examples of Reasonable Steps can include but are not limited to: mediation within families, effective negotiation, housing advice, advocacy and support; referrals to support services, partnership working with other agencies.
- Providing advice and information on housing options to the public and ensuring appropriate signposting of services based on service users specific needs.
- To carry out assessment of housing need and work with people and households who are at risk of homelessness to devise personal housing plans which have a clear focus on the reasonable steps required to prevent or relieve homelessness
- Liaise with a range of partner agencies (including but not limited to Health Authority, Social Care, Probation, Police), to investigate applicant’s circumstances, to identify support needs, to inform the decision making process and ensure appropriate housing options are explored and all appropriate duties extended to qualifying people and households.
- To foster positive working relationships with Private Sector Landlords and Lettings Agencies to assist homeless households into accommodation, by matching them to potential properties and overcoming barriers to the Private Rented Sector.
- Possession of or be working towards the CIH qualification
- Detailed knowledge and experience of one or more of Welfare Rights, debt, mediation, negotiation and supporting Vulnerable Adults.
- Experience of working with homeless people and/or people who have been at risk of homelessness
- An understanding of the homelessness Legislation and Housing Issues.
- Knowledge of social policy and poverty issues underpinning the social security system.
- Enhanced DBS check
- 24 hour one on one specialist consultant based within your geographical area
- 4Recruitment Services Employee Benefits Programme
- Our own dedicated payroll support ensuring you get the full benefits of your payment
