Coventry City Centre
Salary: £23,000 to  £25,000 per annum, commensurate with experience
We are working in partnership with a well-established national law firm, who are seeking a passionate Customer Service Professional to join their friendly, supportive Coventry office as a Client Relationship Assistant, supporting their property team.Â
The firm are Lexcel and CQS accredited, employing over 450 staff in their growing network of offices throughout the UK.Â
The role will involve:
- Providing full support to the conveyancing department
- Preparing correspondence using a legal case management system
- Attending to clients both on the telephone and in person
- Opening, closing, storage and retrieval of client files
- Maintaining good relationship with new business introducers
- Guiding clients with the initial first steps of their move
- Preparing mail and enclosures for dispatch
- Arranging the scanning and photocopying of paperwork
- Carrying out other duties and responsibilities as required
Suitable candidates will have:
- A high level of accuracy
- A customer-facing background within legal services or a property-related role
- A desire to progress your career
- The ability to work well as part of a team
- Excellent attention to detail
- Computer literacyÂ
This is a full-time office-based permanent job working 9am to 5pm Monday to Friday.Â
Benefits include:
- 25 days annual leave plus bank holidaysÂ
- Company pension schemeÂ
- Generous bonus scheme for all staff
- Health Cashplan scheme
- Paycare rewards scheme
- Wellbeing services
- Regular incentives and referral rewards
- Personal development plans with regular reviews
- A clear career path
- Ongoing training and development
- A calendar of social events throughout the year
- Discounted legal fees
Note: Salary stated is given as a guideline in line with market rate and will be wholly commensurate with experience. The information given above is correct to the best of our knowledge.Â
For more information, please contact Tracey at Talentwise Solutions
About Talentwise
Talentwise Solutions is a family-run, boutique recruitment agency specialising in legal professional and legal support jobs throughout Coventry and Warwickshire, Birmingham and the Midlands.
We offer a tailored service, to find the right role and the right cultural fit for our candidates, and rest assured we will never forward your CV to any firm without first gaining your consent.
About Your Consultant
Tracey is the Owner and Director of Talentwise Solutions, where her focus is on offering a prestigious, consultative, open, and honest service – the way she believes recruitment should be! Tracey’s passion for recruitment in the legal sector goes back over thirty years, and today it’s stronger than ever. Tracey prides herself on her personalised approach to recruiting and will be on hand to guide you through every stage of the process from initial application through to job offer. You know your career is in great hands with Tracey’s experience and expertise.
Know anyone who might be interested? We offer generous bonuses up to £500 for successful referrals. Conditions apply - contact us or view our website for details.