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Customer Service Administrator

Reed
Posted a day ago, valid for 22 days
Location

Crawley, West Sussex RH10 7GY, England

Salary

£11.7 per hour

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The position is for a temporary Customer Service Administrator in Crawley, requiring an immediate start.
  • The role involves scheduling patient appointments, handling customer inquiries, and maintaining confidentiality in accordance with GDPR.
  • Candidates should possess exceptional customer service skills, strong administration abilities, and proficiency in IT.
  • The pay for this position is £11.70 per hour, and occasional weekend work is expected after training.
  • No specific years of experience are mentioned, but relevant skills and qualifications are essential for success in the role.

Customer Service Administrator Temp - Immediate Start

Monday to Friday, 8:00 AM to 4:00 PM OR 10.30AM – 6.30PM

Occasional Weekend work once trained, one Saturday a month with a day off in the week

Pay £11.70 per hour

Crawley, office based role

Our key client based in Crawley are seeking a temporary Customer Services Administrator this is a possible temp - perm role for the right candidate.

Key Responsibilities:

• Efficiently schedule patient appointments from incoming referrals.

• Speak to customers on the phone regarding their bookings.

• Upload documents onto the system

• Handle referral letters through phone, post, or email with effectiveness.

• Collaborate with a diverse group of stakeholders.

• Accurately document appointment information on IT systems, databases, or spreadsheets.

• Maintain strict confidentiality in accordance with GDPR

Qualifications:

• Exceptional customer service and telephone skills.

• Administration skills

• Proficiency in IT

• Strong interpersonal and excellent written and verbal communication skills.

If this sounds like a role for you please apply on line and Claire will be in touch. 

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.