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Crawley
Sales Support Coordinator

Sales Support Coordinator

Reed

Posted 14 days ago, valid for 12 days

Crawley, West Sussex RH10 7GY, England

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

The position is for an operations and sales support coordinator in a fast-paced environment, requiring proven experience in operations or a similar role.
The candidate will be responsible for processing inbound orders, managing customer order reports, and ensuring compliance with operations processes.
Attention to detail is essential for capturing orders accurately and investigating any deviations for improvements.
Knowledge of international shipping and customs processes is beneficial, though not mandatory, and strong communication skills are necessary.
The salary for this role is competitive, and candidates should ideally have a few years of relevant experience.

Are you an operations, sales support coordinator looking to work in a dynamic, high-pressure, fast-paced environment. The ideal candidate will ensure accuracy in capturing orders from various departments, understand the supply chain process, manage supplier delivery lead-times and react to ever-changing supply and demand. Attention to detail is crucial for compliance with the Operations process, and any deviations must be recorded and investigated for improvements.

Day to Day of the Role:

Process inbound orders from the Sales and Project Teams efficiently.
Manage customer order reports and assist with logistical requirements as needed.
Maintain the Backorder Report and ensure operations processes are compliant and aligned with the rest of the business.
Request and analyse Supplier Shipment and Order Reports to optimise supply chain management.
Support international shipments, including the setup of IOR agents, determining the best customs routes, and managing the clearance process.

Required Skills & Qualifications:

Proven experience in operations, sales support or similar role.
Strong communication skills and the ability to work under pressure.
Excellent attention to detail and a commitment to process compliance.
Knowledge of international shipping, customs clearance, and IOR processes is beneficial but not essential
Ability to understand financial implications of purchasing and manage supplier relationships effectively.

This role is based 100% in the office. Please apply online now if this position is of interest.

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