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We are recruiting for an International repatriation Co Ordinator for a role within the funeral industry
For this role the international coordinator must be fluent in French!
Role Outline:
Manage the repatriation service around the world with a sympathetic and efficient understanding of the needs of the customer.
Answer phones to respond to customers, general customer enquiries, invoice questions and customer complaints.
Project a professional company image through phone interaction.
Monday to Friday 9am to 5.30 pm however you would be required to work on a rota for late shift, weekend work and Bank Holidays.
Key Skills and Qualifications
- Strong communication skills including empathetic approach.
- Natural ability to build and maintain relationships with colleagues, suppliers and customers.
- Ability to instil confidence in customers eyes.
- Enthusiastic and self-motivated with a can-do attitude.
- Excellent attention to detail with confident IT skills
- Ability to work under pressure and to set and prioritise tasks and deadlines in a fast-paced working environment.
- Excellent command of the English language written and spoken.
