Customer Care Advisor

CCP

Posted 8 hours ago, valid for 4 days

Dagenham, Greater London RM9 5RP

Full Time

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Sonic Summary

The role of Customer Care Agent offers a salary ranging from £27,000 to £30,000.
Candidates must have previous customer service experience in an office or contact center environment.
Experience in a contact center customer service position for a customer-centric brand is ideal.
Familiarity with the 'Gorgias' and/or 'Shopify' platforms would be highly beneficial.
A passion for fashion and fashion brands is a significant advantage for applicants.

Role: Customer Care AgentSalary: £27,000 to £30,000Location: Dagenham, East LondonOffice: Hybrid (3 days on-site, 2 days WFH)Hours: 9am to 5pm, Monday to Friday CCP are looking for an experienced Customer Care Agent / Customer Service Advisor to wow customers, consistently delivering outstanding levels of customer service via email, telephone, and live chat, working for our fantastic client based in East London. Must Have: Previous customer service experience working in an office environment or contact centre operation. Ideal Experience: Previous experience working in a contact centre customer service position, working for a customer centric brand. Experience working with the “Gorgias” and/or “Shopify” platforms would be massively beneficial. In Addition: It would be hugely advantageous if candidates have a keen interest in fashion and/or fashion brands. This opportunity is being recruited for by CCP. If suitable, please apply and we’ll aim to respond to your application within 48 hours. If you’d like to know more about this opportunity before applying, please email . CCP are experts in Customer Operations and CX recruitment. Our network is vast, and since 2007 we've built an incredible reputation for successfully partnering with brands looking to hire and supporting candidates looking to secure a new role, whilst consistently delivering great service.

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