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Customer Service Planner

Daniel Owen Ltd
Posted 4 days ago, valid for a month
Location

Dartford, Kent DA1 1BG, England

Salary

£26,000 - £27,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The Customer Service Planner position in Dartford offers a salary of £26-27K per annum and is full-time, office-based from Monday to Friday.
  • The role involves liaising with clients, sub-contractors, suppliers, and supervisors to schedule appointments and ensure compliance with Service Level Agreements.
  • Candidates must have strong administration, organizational, and communication skills, along with a good working knowledge of Microsoft Office.
  • Previous experience in the repairs and maintenance sector or a trade-based background is required, alongside excellent customer service skills.
  • Problem-solving skills are also essential for this role.

Customer Service Planner
Dartford
Monday - Friday
Full time office based
26-27K per annum

Joining our team, you'll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You'll liaise with our supervisory teams and the regional buyers to ensure materials / equipment is ready for use at the agreed appointment times.

About You

Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you'll have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.