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Customer Service Coordinator

The Caraires Consultancy
Posted 16 days ago, valid for 5 days
Location

Daventry, Northamptonshire NN11 8RF, England

Contract type

Full Time

Health Insurance
Life Insurance

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The position is for a Customer Service Coordinator based in Daventry, offering a salary of £25,500 per annum.
  • The role requires proven experience in a customer service position, ideally with a focus on office or phone-based interactions.
  • Candidates should possess strong IT skills, particularly in Microsoft Excel, along with excellent communication abilities.
  • Key responsibilities include processing orders, managing customer inquiries, and supporting the external sales team using SAP and Excel.
  • Benefits include 25 days holiday plus bank holidays, enhanced pension package, and health insurance options.

Permanent

Daventry - office based

Monday to Friday - 8.30am - 5pm / 9am to 5.30pm (alternate weeks)

£25,500pa

Our client, a leader in the automotive parts industry, are looking for a Customer Service Coordinator to join their busy and extremely friendly team. This is a great role for a lively individual with strong Excel skills (ideally V look ups / pivot tables) and a confident communication style.

The key responsibilities of a Customer Service Coordinator:

  • Dealing with existing customer based to build relationships
  • Processing orders and dealing with order, stock and delivery enquiries / requests
  • Using SAP and Excel
  • Taking orders through phone, email and EDI interfaces
  • Dealing with external sales team and offering support to them and their customers

The skills & qualities needed to be a Customer Service Coordinator:

  • Strong IT skills including Microsoft Excel (ideally V look ups / pivot tables)
  • Great communication skills - energetic and friendly
  • Proven experience in a customer service position - ideally office/phone based
  • Attention to detail - able to differentiate products and ensure all order details are correct
  • Can work as part of a team as well as alone

Benefits of working as a Customer Service Coordinator:

  • 25 days holiday plus bank holidays (rising by 1 per year up to 30)
  • Enhanced company pension package
  • Life assurance
  • Health insurance, dentist and optician (with option to add children and partners to private medical)
  • On site, free parking

Interested?

Please apply below.

If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. For our Privacy Policy, please see our website.

The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.