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Team Leader – Absence & Wellbeing
Are you passionate about creating a supportive workplace environment and leading a team to make a real difference?
We are seeking a proactive and experienced Team Leader – Absence & Wellbeing to join our HR team. This role offers the opportunity to lead and develop a small team of HR professionals, ensuring efficient management of absence and well-being cases while fostering a positive and productive work culture.
Purpose of the RoleYou will deliver a high-quality, legally compliant HR telephone advice service. You will focus on absence and well-being management, building capability within your team, and driving effective case resolution that balances business needs with colleague support.
Key Responsibilities- Lead and motivate the Absence & Wellbeing team, ensuring accurate and consistent HR advice aligned with policies and legal requirements.
- Oversee team operations, including case management, productivity monitoring, and SLA adherence.
- Provide coaching, conduct 1:1 reviews, and identify development opportunities for team members.
- Use MI data to identify trends and implement proactive wellbeing campaigns.
- Offer pragmatic HR advice and coach managers on people management and decision-making.
- Manage HR-related projects and assignments as directed by the HR Advisory Services Manager.
- Proven experience managing a diverse team in a fast-paced environment.
- Strong working knowledge of employment law and HR best practices.
- Ideally CIPD qualified (minimum Level 5).
- At least 4 years’ experience in an HR advisory role, handling complex cases and providing practical solutions.
- Excellent communication, leadership, and coaching skills with a focus on capability building.
- Ability to work flexibly and effectively under deadlines in a dynamic environment.
Make a difference in your career by joining a company where your contributions are valued, and you’ll have the opportunity to grow and develop professionally.
Apply today to join our team and lead the way in absence and wellbeing management!
Hybrid opportunity - 1 day from home
Based in Deeside
Outstanding benefits
Salary - competitive
