Operations Manager

Macildowie are seeking an Operations Manager for a Logistics company based in Derby. This role is ideal for someone who is confident in leading and managing day-to-day operations.

A minimum of 3 years' experience with a similar role is essential.

Working Hours: 9:00am - 5:30pm (Monday to Friday).

Salary: £32,000 - £45,000 dependant on experience.

Please note that this role is a full-time, on-site position.

KEY RESPONSIBILTIES:

• Lead, motivate, and manage a team of logistics personnel, including drivers, warehouse staff, and dispatchers. Conduct performance reviews and implement training programs to foster development.
• Oversee and manage all logistics operations, ensuring that processes are streamlined and productivity is optimized.
• Plan and allocate resources effectively to ensure smooth day-to-day operations, adjusting to fluctuating workloads and customer requirements.
• Develop and implement operational strategies that align with business goals, driving efficiency and ensuring cost-effective solutions for all logistics activities.
• Oversee the management of inventory, ensuring optimal stock levels, minimizing losses, and maintaining accurate stock records.
• Serve as the key point of contact for clients, ensuring high levels of customer satisfaction and resolving any operational issues that arise.
• Monitor and control operational budgets, ensuring cost-effective operations and identifying areas for cost-saving improvements.
• Ensure that all operations comply with relevant health and safety regulations, industry standards, and company policies.
• Implement best practices in logistics and continuously monitor processes to identify opportunities for improvement in quality, efficiency, and customer service.
• Use data and performance metrics to track the efficiency and effectiveness of logistics operations. Provide regular reports to senior management.
• Ensure that logistics technology and software systems are effectively utilized to streamline processes, improve reporting, and ensure real-time data availability.

REQUIRED EXPERIENCE:

• A minimum of 3 years in an operations management role.
• Experience in managing a logistics team or department is highly preferred.
• Proven track record of leading and managing teams effectively, with the ability to motivate staff and foster a positive work environment.
• Strong understanding of logistics operations, including inventory management, transportation, supply chain optimization, and customer service.
• Experience managing operational budgets and optimizing costs without compromising service quality.
• Strong analytical and problem-solving skills with the ability to identify inefficiencies and implement effective solutions.
• Proficiency in logistics management software, ERP systems, and MS Office (Excel, PowerPoint, Word).
• Experience with warehouse management systems (WMS) and transportation management systems (TMS) is an advantage.
• Excellent communication and customer service skills, with the ability to manage client expectations and resolve operational issues promptly.

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Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.