Are you an organised and communicative individual with a passion for providing excellent customer service?
Burch Recruitment is proud to be recruiting on behalf of our client, a dynamic and customer focused garage, for a friendly and efficient Receptionist.If you thrive in a dynamic environment and have a knack for handling multiple tasks with professionalism, we would love to hear from you.
Role Overview
As the first point of contact for customers, you will ensure they are greeted warmly and have their questions answered. You will communicate any changes to the original time or cost estimates efficiently.
Key Responsibilities
Answering the telephone promptly.
Responding to emails in a timely manner
Professional communication with customers
Managing bookings and the diary
Ensuring customer needs are met promptly and professionally
Relaying vehicle issues/concerns to the appropriate person
Creating estimates and pricing jobs
Assisting with vehicle drop offs and collections if needed
Performing other administrative duties as required
Education & Experience
Excellent communication skills
Accurate attention to detail
Strong organisational skills
Ability to work independently
Holding a valid UK/EU driving license*Apply Now*
If you are looking for a role where you can make a real impact, apply today!
Burch Recruitment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.