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Sales and Account Coordinator
The Role
As a Sales and Account Coordinator, you will play a pivotal role in supporting the sales team and managing client relationships.Your responsibilities will encompass coordinating sales activities, managing accounts, and ensuring exceptional customer service to drive business growth and client satisfaction.?
Key Responsibilities:
Client Relationship Management:Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction.?
Sales Support:Assist the sales team in preparing proposals, presentations, and contracts, ensuring accuracy and adherence to company standards.?
Order Processing:Manage the processing of sales orders, coordinating with relevant departments to ensure timely delivery and fulfillment.?
Data Management:Maintain and update customer databases and sales records, utilising CRM tools to track interactions and sales activities.?
Reporting:Generate and analyse sales reports to provide insights into sales performance and identify areas for improvement.?
Account Growth:Identify opportunities for upselling and cross-selling within existing accounts to drive revenue growth.?
Contract Negotiation:Assist in negotiating contracts, pricing, and terms with clients to ensure mutually beneficial agreements.?
Market Research:Stay informed about industry trends, competitor activities, and client needs to inform sales strategies.?
What Were Looking For:
Organized Professional:Exceptional organizational skills with the ability to manage multiple tasks and deadlines effectively.?
Strong Communicator:Excellent verbal and written communication skills, capable of liaising with clients and internal teams professionally.?
Detail-Oriented:Keen attention to detail to ensure accuracy in documentation and communications.?
Team Player:Ability to work collaboratively within a team environment, supporting colleagues and contributing to collective goals.?
Tech-Savvy:Proficiency in CRM software and Microsoft Office Suite, with the ability to learn new systems as required.?
Sales Acumen:Understanding of sales principles and customer service practices.?
Experience:Previous experience in sales coordination, account management, or related roles is advantageous.?
Company Benefits:
Performance-Based Bonuses:Opportunities for bonuses tied to individual and team performance.?
Holidays:20+ days of annual leave plus Bank Holidays, with additional days awarded for long service.?
Employee Discounts:Access to a platform offering discounts on groceries, travel, fashion, and more.?
Pension Scheme:Participation in the companys pension plan with employer contributions.?
Professional Development:Support for ongoing training and career development opportunities.??
Onsite Parking:Free parking available for employees at the office location.?
Join our team and contribute to a dynamic sales environment where your coordination skills and proactive approach will be highly valued.
