Customer Relations Administrator

Overview - Customer Relations Administrator

Our client is currently seeking an Administrator to work in their friendly and successful team where you will act as the first point of contact dealing with a range of administrative tasks supporting the complaints department to a high standard of quality, addressing queries with customers and clients. We are looking for someone who enjoys working in a busy but varied environment, and has good attention to detail.

The role - Customer Relations Administrator

Within this role duties will include:

• Managing the customer relations inbox.
• Effectively manage contact from internal and external stakeholders.
• Addressing administrative and customer queries.
• Use of Word and Excel on a daily basis.
• Provide day to day administrative support including triaging, logging and closing complaints
• Attend meetings when required.

The ideal candidate - Customer Relations Administrator

In order to be considered for this role, you will need to be highly organised with previous Admin experience in a similar background. You must be able to multi-task and have a can-do attitude. It is vital that you are a strong communicator with the ability to problem solve and build relationships. Strong IT skills are essential as is the ability to take responsibility for your own workload.

Additional information - Customer Relations Administrator

If you have the relevant experience and you are interested in working for a really lovely company.Please note, due to the volume of applications we are unable to contact each applicant individually. If you have not heard from us within 3 days of application, please assume that you have been unsuccessful on this occasion.