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Customer Service Advisor -PART TIME 27.5 HOURS PER WEEK

Dynamite Recruitment Solutions Ltd
Posted 2 days ago, valid for 15 days
Location

Eastleigh, Hampshire SO53 4DG, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • This is a maternity contract position for a Customer Service Advisor in Chandlers Ford, with the potential to become permanent for the right candidate.
  • The role is part-time, requiring 27.5 hours per week, and offers a salary of £17,460.30.
  • The company is a leading national provider of fire and security solutions, known for delivering exceptional service and reliable systems.
  • Candidates should be passionate about customer service and will receive structured training and support.
  • Responsibilities include responding to customer inquiries, maintaining accurate records, and collaborating with other departments to ensure customer satisfaction.
  • Maternity contract with a view to going permanent for the right candidate
Customer Service AdvisorChandlers FordPart time -27.5 hours per week - maternity contract - with the option of going permanent for the right person£17460.30 We are recruiting on behalf of a leading national provider of fire and security solutions, trusted by thousands of businesses across the country. With many years of industry experience, this team prides itself on delivering exceptional service and high-quality, reliable systems. They are now looking to expand their customer service teams and are looking for individuals who are passionate about driving excellence. Join them today as a Customer Service Advisor where you will receive a structured training plan and support!
  • Respond to customer inquiries via phone and email
  • Dealing with an inbound call in a fast-paced environment
  • Assist customers with varied queries and do your best to resolve as a 1st fix solution
  • Maintain accurate customer records and document all interactions
  • Collaborate with other departments to resolve customer issues promptly
  • Ensure customer satisfaction through positive, professional interactions
  • Liaise with engineers where necessary
  • Stay up to date with product knowledge, regulations and company policies
 Apply now or contact Diane –

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.