- Processing all license applications
- Assessing statutory requirements and customer feedback
- Handling confidential information with appropriate sensitivity
- Seeking advice or escalating more complex licensing issues as appropriate
- Attending meetings and preparing actions, notes/minutes and follow-on actions
- Maintaining and updating database management systems on behalf of the Licensing team as required
- Exceptional organisational skills
- Being able to manage a large workload
- Excellent communication and IT skills
- Ability to understand and apply their knowledge of licensing legislation and be able to demonstrate the ability to understand the implications of licensing decisions
- Must be able to develop an awareness of appropriate licensing policies and procedures and understand the operational implications of policy and procedure changes
- Ability to work under pressure, responding positively in difficult or urgent situations