Arabic Customer Service Advisor

Posted 20 hours ago, valid for a month

Edinburgh, City of Edinburgh EH105BP, Scotland

£24,000 - £25,000 per annum

Full Time

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Sonic Summary

The job title is Arabic Speaking Customer Service Administrator located in Edinburgh.
The salary for this position ranges from £24,000 to £25,000 per year.
Candidates should have experience in customer service and be fluent in Arabic.
Key responsibilities include managing customer accounts, handling inbound calls, and providing exceptional service.
The role requires excellent communication skills, adaptability, and strong problem-solving abilities.

Job Title: Arabic Speaking Customer Service AdministratorLocation: EdinburghSalary: £24,000-£25,000 per yearEmployment Type: Full Time, PermanentAre you a skilled Customer Service Advisor seeking a new opportunity? Do you thrive in a fast-paced and modern work environment? Are you fluent in Arabic?Our client is a global leader in their industry and is seeking a Customer Service Representative to join their dynamic team. The ideal candidate will be responsible for managing the end-to-end customer journey efficiently and effectively.Key Responsibilities:- Management of current customer accounts- Handling a high volume of inbound phone calls- Building and maintaining relationships with carriers and customers- Providing exceptional customer service to clients and carriers- Resolving customer and carrier issues- Providing quotes, arranging bookings and taking payments- Demonstrating excellent multitasking skills and proficiency in computer software- Representing the company in a professional manner and serving as a role model to other employeesJob Requirements:- Excellent written and verbal communication skills- Adaptability to changes in the work environment- Accuracy and ability to produce high-quality work- Dependability- Strong problem-solving skills- Ability to work effectively in teams and be open to others' perspectives- Demonstrate respect for individuals with diverse cultural backgrounds- Strong decision-making abilities

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