- Answer incoming calls from customers
- Provide information to customers and assist where possible
- Log details on systems ensuring accuracy at all times
- Liaise with internal and external stakeholders as required
- Make outbound calls to customers to update them on their case
- Any other tasks as required
Back to searchCustomer Service Advisor
Pertemps Scotland
Posted 5 days ago, valid for 17 days
Edinburgh, City of Edinburgh EH105BP, Scotland
£24,000 - £28,800 per annum
Part Time
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Sonic Summary
- The position is for a Customer Service Advisor in a call center located in central Edinburgh.
- The role involves handling inbound calls, providing information to customers, and logging details accurately.
- The job offers a pay rate of £13.48 per hour and is temporary until January 2025.
- Candidates should have a proven track record in customer service and strong communication skills.
- The working hours are Monday to Friday from 11:00 AM to 7:00 PM, and experience in customer service is required.
