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Customer Service Advisor

Robert Half
Posted 17 days ago, valid for 7 days
Location

Edinburgh, City of Edinburgh EH105BP, Scotland

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Customer Service Assistant for a temporary 3-month period in Granton, offering £11.44 per hour plus holiday pay.
  • The role requires taking incoming calls from tenants and customers, supporting them, and arranging for engineers to complete necessary work.
  • Candidates must have previous customer service experience and be available to start immediately.
  • Robert Half Ltd is the recruiting agency, emphasizing equal opportunity and diversity in their hiring practices.
  • Applicants are advised to be cautious of recruitment scams and are encouraged to read the company's Privacy Notice.

Customer Service Assistant (3 months)

Full time - 5 days per week on site in Granton

£11.44 per hour + holiday pay

I am currently partnered with one of Edinburgh's most well known housing associations to recruit a temporary Customer Service assistant for a 3 month period.

Duties include

  • Taking incoming calls from tenants & customers
  • Supporting the customer and reporting any issues accordingly
  • Arranging for engineers to attend and complete the work
  • Ad-hod office duties

To be considered for the role you must be available immediately, have previous customer service experience and demonstrate commitment to the assignment.

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice

Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.