Dutch Customer Service Advisor

Posted 6 days ago, valid for 16 days

Edinburgh, City of Edinburgh EH105BP, Scotland

£24,000 - £25,000 per annum

Full Time

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Sonic Summary

The position is for a Dutch Speaking Customer Service Administrator located in Edinburgh.
The salary for this role ranges from £24,000 to £25,000 per year.
Candidates should possess excellent written and verbal communication skills and be adaptable to changes in the work environment.
The job requires managing customer accounts, handling inbound calls, and providing exceptional customer service.
This is a full-time, permanent position and candidates should have experience in a customer service role.

Job Title: Dutch Speaking Customer Service AdministratorLocation: EdinburghSalary: £24,000-£25,000 per yearEmployment Type: Full Time, PermanentAre you a talented Customer Service Advisor looking for a new challenge? Do you excel in a fast-paced, modern work environment? Are you fluent in Dutch?Our client, a global industry leader, is seeking a Customer Service Representative to join their dynamic team. The ideal candidate will efficiently and effectively manage the end-to-end customer journey.Key Responsibilities:- Manage current customer accounts- Handle a high volume of inbound calls- Build and maintain relationships with carriers and customers- Provide exceptional customer service to clients and carriers- Resolve customer and carrier issues- Provide quotes, arrange bookings, and take payments- Demonstrate excellent multitasking skills and proficiency in computer software- Represent the company professionally and serve as a role model to other employeesJob Requirements:- Excellent written and verbal communication skills- Adaptability to changes in the work environment- Accuracy and ability to produce high-quality work- Dependability- Strong problem-solving skills- Ability to work effectively in teams and be open to others' perspectives- Respect for individuals with diverse cultural backgrounds- Strong decision-making abilities

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