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Italian Speaking Customer Advisor

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Posted 2 days ago, valid for 17 days
Location

Edinburgh, City of Edinburgh EH105BP, Scotland

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for an Italian Customer and Client Service Support role with a salary of £26,000 on a temporary to permanent contract.
  • Candidates should have experience in customer service and be available for immediate interviews.
  • The job involves managing customer accounts, handling phone calls, and providing exceptional service to clients and carriers.
  • Applicants must possess strong communication skills, adaptability, and problem-solving abilities.
  • This role offers flexible home working options in Edinburgh and opportunities for professional growth within a motivated team.

Italian Customer and Client Service Support (Hybrid working)Salary £26,000 (Temporary to Permanent Contract)Are you a talented customer service advisor looking for a new opportunity? Does the idea of working for an fast paced company, flexible home working options in Edinburgh appeal to you?This global client is a market leader, we offer an opportunity to springboard your career with a competitive salary of £24,000. You will also receive direct one to one training and lots of opportunity to grow. As a customer service representative you will join a highly motivated team with a desire to deliver an service second to none. You will be expected to effectively and efficiently manage the end to end customer journey and ensure the all elements of the process are covered.Duties and Responsibilities:Help manage current customer accounts.Handle inbound and outbound phone calls.Maintain relationships with carriers and customers.Provide exceptional customer service to customers and carriers.Solve customer and carrier problems and help resolve issues.Provide shipment quotes for customers and set up shipments as required by customers.Excellent multitasking skills within their work space as well as computer software programs.Be a professional representative of our company that other employees look up to.Job Requirements:High quality written and verbal communication skillsAbility to adapt to changes in the work environmentAccurate and able to produce quality workDependabilityProblem solverAbility to work in teams and open to others viewsShow respect toward others with cultural differencesQuality decision makingAll candidate must be immediately available for interview.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.