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What you'll be doing
- Managing suspense accounts within the main banking system, ensuring all transactions are processed accurately and in line with regulatory standards.
- Overseeing financial risk management by identifying and mitigating discrepancies, ensuring robust control frameworks are in place.
- Ensuring system robustness, working closely with IT and finance teams to enhance reconciliation processes.
- Leading and developing teams, including offshore operations, providing guidance and insight into best practices.
- Monitoring and enforcing SLAs, ensuring timely and compliant transaction processing.
- Collaborating with internal and external stakeholders to improve operational workflows and reporting.
- Driving efficiencies and process improvements, ensuring alignment with industry standards and business objectives.
What we're looking for
- Finance & Risk Expertise - Experience managing suspense accounts, risk controls, and banking reconciliation processes.
- Operational & Stakeholder Management - Ability to lead teams (including offshore operations) and ensure efficient financial processing.
- Technical & System Knowledge - Familiarity with financial services systems, main banking platforms, and policy administration.
- Process Improvement Mindset - Strong analytical skills with a focus on enhancing efficiency and control mechanisms.
- Strong Communication & Leadership - Ability to engage with teams, provide insights, and drive financial operations forward
