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Locations:Wakefield, Edinburgh, Colchester,
Perks of the Role.
- Fantastic salary: 25,000- 40,000
- Monday-Friday only. 35 hours per week
- Amazing team environment
- 25 days of holiday plus Bank Holidays
- Pension
- Health Assured Employee Assistance Programme (EAP)
- Company Funded Health shield Cash plan.
- Life Assurance
As an Account Handler, you will provide quotations for New Business, Existing Business and Renewals to assist the Branch and be a referral point for the Trainees. The role requires dealing with clients in the branch, over the phone and via e-mail to ensure sales and retention targets are maximised, through the provision of efficient communication & negotiation skills.
You will:
- Provide top-notch customer service, efficiently handling new business, renewals, and existing policies for Clegg Gifford.
- Master the processes for quoting and recommending the right products to meet client needs.
- Present clear, fair, and accurate product info to help clients make informed decisions.
- Calculate premiums according to carrier guidelines or collaborate with insurers for non-delegated business.
- Keep detailed, accurate records of all customer interactions.
- Spot complaints and escalate them to the appropriate handler.
- Address queries via email, phone, and in person, ensuring all SLAs are met.
- Act as a referral point for trainees in the branch.
- Ensure full compliance, including treating customers fairly and contract certainty.
- Attend client meetings when necessary.
- Help achieve business goals by identifying opportunities and upselling.
- Strong communicator with the ability to simplify complex insurance terms.
- Knowledge of the UK insurance market, including trends and regulations.
- Organised and driven to meet targets in a fast-paced environment.
- Experience in broking or underwriting (Cert CII qualification is a plus).
- Positive, enthusiastic, and team-oriented approach.
Be part of a dynamic team where your skills drive success, with opportunities to grow your career in the insurance industry.
Apply Now
GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an employment agency for permanent recruitment and an employment business for the supply of temporary and contract workers. By applying for this job you accept the terms of our Privacy Policy and Terms of Service Agreement which can be found at(url removed)
