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Food & Beverage Supervisor

Hilton Edinburgh Carlton
Posted 6 days ago, valid for a month
Location

Edinburgh, City of Edinburgh EH1 1SD, Scotland

Salary

not provided

info
Contract type

Full Time

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Sonic Summary

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  • Klarent Hospitality is seeking a Food & Beverage Supervisor for their Hilton Edinburgh Carlton location, offering a competitive salary.
  • The role requires candidates to have relevant experience and a passion for customer service, with a focus on leading and developing a team.
  • Employees enjoy various benefits, including cash incentives for referrals, long service recognition, discounted hotel stays, and meals during shifts.
  • The position involves ensuring high standards of service, managing guest complaints, and adhering to health and safety regulations.
  • Candidates must be able to work various shifts, including mornings, afternoons, evenings, and weekends.
Job Ref: AM13993
Branch: Hilton Edinburgh Carlton
Location: Hilton Edinburgh Carlton, Edinburgh
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Shift pattern: 5 days from 7
Hours per week: 40
Posted date: 03/02/2025
Closing date: 26/03/2025


Would you like to work for a company that gives you:

  • £250, up to £1000 cash incentives when referring a friend to come and join our team - T&Cs apply
  • Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.

Rewards your hard work by offering you the below team benefits when you join us:

  • Meals provided whilst on shift
  • Sales incentives and initiative rewards
  • Discounted / Free use of leisure facilities Hotel specific
  • Free Car Parking Hotel specific
  • Stays in our hotels at discounted prices or
  • Even free stays in our hotels as one of our rewards & recognition incentives,
  • Opportunities for your personal development within the Hotel Group Brand Portfolio
  • Fully funded apprenticeships T&Cs apply
  • Annual Holidays entitlements inclusive of Bank Holidays
  • Opportunity to buy additional holiday entitlements
  • Pension enrolment

Does the below sound like you?

  • Passionate and willingness to learn
  • Positive attitude and someone who makes our guests smile
  • Genuinely friendly and caring
  • Enjoys working as part of a team
  • Ambitious and hard working
  • Good organisational / time management skills.
  • Resilient, creativity, able multitask and can work under pressure
  • Good command of English language to enable communication with the team
  • Good communication and excellent grooming standards
  • Ability to work morning, afternoon/evening, and weekends
  • Deliver exceptional customer experiences all the time
  • Is the Food & Beverage Supervisor role for you for you, do you have you the skill set and experience to take on this role? Then whats stopping you?

Klarent Hospitality are recruiting for a Food & Beverage Supervisor

We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.

The Role:

  • Food & Beverage Supervisor motives the team and to leads by example
  • Assist the Management team the Food & Beverage Manager in the smooth operation of the department.
  • Support and delivers training to team members, actively develops the skills and knowledge of their team
  • Have a visible presence within the outlet to ensure that all customer requests and queries are responded to promptly and effectively and points learned from complaints are used to enhance future customer service
  • Deal with guest complaints and reacts in a friendly and efficient manner, always ensuring guest satisfaction
  • Working and co-operating with colleagues to always enhance the guest experience
  • Continually developing new knowledge and skills to ensure best practice service delivery
  • A thorough knowledge and consistent delivery of the company standard operating procedures in the department and a general knowledge of all standards within the Hotel.
  • Food & Beverage Supervisor will have strong knowledge of Hotels products: - Food & Beverage and auditing procedures
  • Ensure the department is always prepared for business and forthcoming days service
  • Communicating and cooperating with all colleagues in all departments
  • Always Ensuring there is a high standard of personal hygiene and personal presentation throughout the team
  • Ensure all Health & Safety /Food safety compliance are adhered to. Reports any hazard, accident, loss, or damage to management

Overlooking the Royal Mile, this modern hotel in an imposing Victorian building is a 3-minute walk from Edinburgh Waverley train station and a 9-minute walk from Edinburgh Castle. Contemporary rooms come with work stations, TVs, minifridges and free WiFi. Some have views over Arthur's Seat. Theres a grill restaurant, as well as a chic bar. Other amenities include a fitness room and 7 meeting spaces, including a ballroom with city views and seating for up to 300.

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