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Job Title: Inquiry Support Contractor
Location: Egham, Surrey, Uk
Job Type: Full Time contract, 09 months
Summary:
• In the role of an Inquiry Support contractor in Research Engagement Services you will be aligned to a particular content team to support the processing and scheduling of inquiry requests. You will connect with internal stakeholders as well as external clients to ensure their inquiries are scheduled with the best suited Expert to provide the insight they need from Client.
Your Responsibilities:
• Talking to internal and external stakeholders
• Processing and scheduling of inquiries and sending published research
• Provide executive level customer service
• Build strong working relationships
• Read industry research and develop understanding of complex topics
Skills: Traits Required:
• Strong problem-solving skills
• Strong time management and organizational skills
• Attention to detail
• Able to quickly learn new systems and tools Positive attitude towards KPIs and targets
• Strong interest in business and technology
• Willingness to learn
• Excellent written and verbal communication skills
• Ability to use English at a high business level (Speaking, reading, writing)
Required Skills:
• Problem-Solving
• Time Management
• Excellent written and verbal communication skills
• Administrative tasks
• Organizational skills
