Back to search
GMP Recruitment are proud to be partnered with a highly recognisable and hugely successful global provider within manufacturing and engineering. We are recruiting on their behalf for a Service & Parts Coordinator to join their Evesham team, to assist their large customer base on their hydraulically operated products.
This is a full time, permanent position working Monday - Thursday 08:00am - 17:00pm with a Friday finish of 14:30pm offering a salary up to £32,000 pending relevant experience.
Ideal candidates will have previous Service & Parts experience, ideally within construction, manufacturing or automotive environments, with excellent administrative skills, communication skills and a high regard for customer service.
FLT License is preferred.
Service & Parts Coordinator main duties:
- Processing a high-volume of emails, both internally and externally.
- Taking incoming and making outgoing calls.
- Troubleshooting & assisting customer enquiries.
- Scheduling technician appointments & processing job cards.
- KPI reporting of warranty claims with monthly postings.
- Managing parts & components stock portfolio.
- Receiving and processing orders from customers.
Service & Parts Coordinator required skills and experience:
- Service & Parts within Construction / Agricultural / Automative Industry 1 year (preferred)
- Must be detail oriented.
- Hard working, resilient and focussed person with a willingness to succeed.
- Excellent communication skills and a high regard for customer service levels.
- Polite, courteous manner with customers and colleagues.
- Strong organisational skills and ability to prioritise own workload.
- Strong IT skills, including Microsoft Excel and Outlook.
- Must own car and have full driving licence.
If the above role sounds perfect for you, please click apply. If you want more information on this position, please contact GMP Recruitment directly.
GMP Recruitment are recruiting for this role on behalf of their client and are acting as an Employment Agency.
