IT Engineer

Your New Role

My client is looking for a dedicated IT Engineer to support their remote workforce by ensuring the seamless operation of our IT systems and infrastructure. You will play a crucial role in maintaining a secure, efficient, and scalable IT environment while working primarily from home, with the expectation of visiting their central Exeter office at least once a week.What You'll Be DoingIn this role, you will be responsible for:

• Implementing security measures using Endpoint. You will evaluate security alerts, assess recommendations, and take ownership of vulnerabilities.
• Managing endpoints through Intune, including the rollout of operating system updates, software patches, and application configurations.
• Administering Microsoft 365 applications (SharePoint, Teams, Exchange Online) and performing general administration tasks such as configuring mailboxes, managing licences, and overseeing application permissions.
• Administering Azure Entra ID, managing user accounts, roles, groups, and permissions while aligning with best practices.
• Providing technical support for escalations from our managed service provider for both Mac and Windows operating systems. You will resolve software issues and deliver effective technical assistance.
• Assisting with additional duties assigned by the IT Manager related to IT infrastructure, hardware troubleshooting, or special projects.

What You'll Bring to the Team

• Proficiency in Endpoint with a focus on assessing and managing security recommendations and vulnerabilities.
• Experience in administering Microsoft 365 applications (SharePoint, Teams, Exchange Online).
• A background in supporting Mac and Windows environments in a business setting; Mac experience is preferred.
• Hands-on experience with Intune for endpoint management across a mixed environment of Windows/MacOS, iOS, and Android devices.
• Familiarity with Azure Entra ID for managing users, roles, groups, and permissions.
• Basic scripting and automation skills (PowerShell and/or bash) are desirable but not essential.
• A solid understanding of core IT principles such as least privilege access, multifactor authentication (MFA), defence in depth, and change control.
• Excellent problem-solving abilities with the capacity to work independently in a remote setting.
• Strong communication skills to effectively support non-technical users with a friendly and proactive approach.

What You Need to Do NowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk