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- 25 days holiday
- Private Medical
- Pension scheme up to 13%
- 3x life assurance
- Customer relationship management
- Primary point of contact and interface with the customer (specific to function/segment requirements, ie Repairs, OE, Military, Commercial).
- Lead regular conference calls with key customers and lead customer business reviews (potentially off-site meetings).
- Order Book Management
- Own assigned customer order books
- Perform contract review of customer requirements
- Manage order arrears
- Expedite urgent customer orders
- Reporting:
- Produce, monitor and communicate customer performance metrics internally and externally.
- Communicate and escalate customer issues to functional internal/leadership teams
- Obtain and understand anticipated customer demand signals, owning business forecasting at part number level for assigned
- Ideally someone who has an aerospace background but they are open to automotive or general Manufacturing background.
- Strong Account Management experience is a must. (4+ years ideally).
- Strong relationship builder.
- Ability to cope in fast paced environments
