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- Competitive salary
- Free parking
- 20-25 days holiday, increasing with service
- Life assurance from day one
- 24-hour employee assistance program
- Free health & wellbeing subscription
- birthday off after probation
- 40 hours per week, Monday – Friday (0830 – 1730)
- Oversee the department to ensure smooth operations
- Keep customers informed and satisfied with our services
- Handle invoicing, report generation, and closing off tasks
- Maintain tariffs to minimise queries and update them regularly
- Engage in new business opportunities and provide rate quotes
- Build and maintain strong customer relationships
- Respond to customer inquiries and resolve issues promptly
- Process and confirm rates, manage delivery notes, and chase PODs
- Liaise with operations and accounts to resolve queries
- Experience in customer services within a busy traffic office
- Excellent verbal and written communication skills
- Strong attention to detail and problem-solving abilities
- Self-motivated and able to work independently and within a team
- Ability to thrive in a fast-paced environment
- Proficiency in Microsoft applications and excellent organizational skills
