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Do you have experience working with time AOG, time critical and express freight shipments? Do you have a strong background in handling imports within this field?
My client is seeking an experienced Express / Time Critical Freight Forwarder for their Feltham-based company, specialising in multi-modal freight forwarding. The successful candidate will coordinator multi-modal import (and some export) AOG & express/time critical shipments and ensure customs compliance, whilst providing first class customer service at all times. This is an office-based, Monday-Friday position, working from 11am-7pm with a 1 hour lunch break.
Key Responsibilities:
- Coordinate multi-modal AOG, Express and Time Critical shipments.
- Manage invoicing and ensure profitability.
- Ensure Customs Compliance.
- Resolve HMRC queries, minimizing duty/tax liability.
- Manage the operational email inbox and procedural workflows for consignments.
- Address and resolve operational issues and customer service concerns.
- Ensure timely and accurate sales invoicing and job costing.
- Process import/export documents and submit Customs Entry Declarations.
- Build and maintain internal and external relationships.
Key Requirements:
- Multi-modal, import and export experience (air and road).
- Excellent communication and organisational skills.
- Strong knowledge of AOG/NFO & Express logistics.
- Proficient in HMRC Customs Procedures, including Entry submission for Exports/Imports.
- Confident with computer applications, including Excel, CRM databases, and BoxTop (or similar).
- Customer-focused with the ability to build strong relationships.
- Ability to thrive in a target-driven environment.
Package & Salary:
- Salary of £35,000 - £40,000 + bonus!
- Company bonus scheme paid out twice per year (summer & Christmas time)
- 25 days holiday + bank holidays
- Dress down Fridays
- Healthcare plan with access to consultations with doctors, dentists & other healthcare professionals
- Staff parking
