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Customer Service Administrator

The Recruitment Group
Posted 20 hours ago, valid for 15 days
Location

Finstock, Oxfordshire OX7, England

Salary

£25,400 per annum

Contract type

Full Time

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Sonic Summary

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  • We are seeking a Customer Service Administrator for a well-established company located near Charlbury.
  • The role involves processing customer orders using the Sage Line 50 system and managing customer inquiries via email and phone.
  • Candidates should have at least 2 years of experience in a similar role and possess good knowledge of Microsoft Word, Excel, and Sage Line 50.
  • The position includes responsibilities such as receiving goods, managing stock levels, and maintaining warehouse housekeeping.
  • The salary for this position is competitive, reflecting the experience and skills of the candidate.

We are recruiting a Customer Service Administrator for a well-established company based near Charlbury.

You will bepart of a small energetic team ensuring the smooth day to day activities of the warehouse.

Duties to involve:

  • Processing customer orders through the Sage Line 50 system, ensuring attention to detail is applied when processing, picking, and packing customer orders, processing shipping consignments in readiness for dispatch.
  • Handle customer inquiries via email and phone, giving prompt answers to customer questions
  • Ensuring correct data is held within Sage and updated as and when required.
  • Receiving goods-in to ensure that deliveries are accurately cross checked against purchase orders. Recording any damaged, missing, or faulty goods, while informing the supplier / manufacture of this, to obtain replacements.
  • Managing all stock levels efficiently ensuring sufficient stock levels are maintained.
  • Ensuring good housekeeping is maintained within the warehouse, clearing away packaging material and debris.

This vacancy includes some picking and packing so you must be physically fit and able to lift boxes.

The ideal candidate will possess good working knowledge of Microsoft Word/Excel software and Sage Line 50 

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