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Customer Service - Freight Forwarder - LGW

Customer Service - Freight Forwarder - LGW

Reed

Posted 7 days ago, valid for 11 days

Gatwick, West Sussex RH6 0DW, England

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

The job is for a Customer Service role in a Freight Forwarding company, based in LGW and operating Monday to Friday.
Candidates should have previous freight forwarding experience, with a focus on importing (80%) and exporting (20%), and knowledge of UK Customs is beneficial.
Key responsibilities include completing customs procedures, ensuring documentation accuracy, and liaising with importers, shippers, and overseas partners.
The role also involves managing financials for each job, including costings and invoices, and adhering to aviation security procedures.
The position requires a minimum of 2 years of experience in freight forwarding and offers a salary of £30,000 to £35,000.

Customer Service - Freight Forwarder (office based Mon-Fri) LGW

Experience...

You will have previous freight forwarding experience working within the importing (80%) and exporting (20%)..

Knowledge of some UK Customs beneficial. HAWB’s. Home Use / T1’s / NCTS, understand incoterms and associated freight rate calculations, profiles and rates.

Duties...

• Complete the custom procedures with total accuracy ensuring that deadlines are met both internally and those defined by customs.

• Ensure documentation is Up-To-Date

• Liaise with the UK importer/Shipper all the way through to the delivery.

• Sharing knowledge within the team and continually improving processes.

• Liaise with overseas partners to arrange collections and deliveries.

• Accurately complete all types of customs paperwork Import & Export, shipping documents within the agreed deadlines.

• Responsible for financials for each job including costings and invoices and manage daily, liaising with internal departments..

• Adhere to Aviation Security and the company’s security procedures.

• Cross training to support other team members.

• Work with the team to continually improve processes and business performance.

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Customer Service - Freight Forwarder - LGW

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