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RemitOur client is a large electrical manufacturer based on the outskirts of Glasgow - looking for the services of an Electrical Technical Engineer, (would consider mechanical background with a basic electrical knowledge). You would be responsible for working within the Sales Team (internal & external) to provide technical expertise, develop solutions and support the sales process. The role involves pre-sales support working with customers to understand their needs and helping deliver technical solutions that meet those requirements. Handle post-sales support, addressing technical problems and ensuring customer satisfaction. Co-ordinate the day-to-day workload and performance within the Sales Operations Department, ensuring high standards of customer satisfaction are achieved and maintained.Principal Tasks* Collaborate with the sales team to identify customer needs and develop technical solutions.* Provide pre-sales support by answering technical questions.* Participate in customer meetings to ensure technical solutions offered meet their needs.* Take part in technical and product demonstrations from time to time.* Analysis of technical application of company products and competing equipment to meet customer needs.* Provide post-sales support, troubleshoot technical issues ensuring customer satisfaction.* Work closely across company departments to ensure customer requirements are accurately understood and delivered.Principal Skills Experience and Qualifications* Minimum HNC level in an engineering discipline, preferably electrical, but consider mechanical.* 3+ years of experience in a technical sales role, preferably in the switchgear industry but not essential.* Strong technical skills and ability to understand complex technical concepts.* Excellent communication skills, both verbal and written, and an ability to present technical information concisely.* Strong interpersonal skills and ability to collaborate with cross-functional teams.* Ability to work in a fast-paced environment and manage multiple projects simultaneously.* The following skills are desired, however full training will be provided:* An understanding of LV distribution systems is advantageous but, again, not essential.* An understanding of Single Line Diagrams and General Arrangement Drawings* Experience of hosting interdepartmental contract/enquiry reviews and reporting* Experience with Trimble/Hevacomp/Similar is a bonus.* Understanding of IEC standards for low voltage switchgear is also a bonus.If you are an Electrical or Mechanical Engineer looking for your next career move with this international company, or a Graduate Engineer with a minimum of a years' experience, and interested - please contact me on the below details to discuss your current situation confidentially and if the role might be of interest:-
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