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We are looking for customer service advsiors for a car dealership, you must come from a manufacturing or Automotive background.
- Dealing with customers and ensuring customer satisfaction.
- Utilise workshop loading and ensure it is up to date.
- Regularly and proactively keep customers up to date with progress on their vehicle.
- Booking in vehicles. Ensuring appointments are convenient for the customer and department, in line with the workshop capacity.
- Identify the customer requirements and where possible, supply an accurate fully inclusive costing.
- Produce accurate job cards, invoices, estimates and related information.
- Provide customers with full explanations of work carried out, making the most of any additional selling opportunities.
- Produce warranty job cards in line with the manufacturers policy and procedures.
- Accurately record all work requirements and identify retail, warranty, internal and non-chargeable repairs.
- Liaise with the Parts Department to ensure availability of parts.
30,000 per annum
42.5 hours: 08:00 to 17:00, Monday to Friday. Alternate Saturdays 08:00 to 13:00.
To apply please forward your cv in word format
