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Service Advisor

Kemp Recruitment Ltd
Posted 3 days ago, valid for 22 days
Location

Gloucester, Gloucestershire GL11AP, England

Salary

£29,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The job title is Service Advisor located in Gloucester, offering a salary of £29,000 per annum with no weekend work required.
  • The client seeks an experienced candidate with strong customer service skills and excellent telephone manners.
  • Key responsibilities include supporting service department administration, booking customer vehicles, and ensuring customer satisfaction.
  • Candidates should have automotive experience and be computer literate, with the ability to work well in a team environment.
  • The ideal candidate should possess an enthusiastic and confident personality, making the customer experience enjoyable.
Service Advisor

Job Title: Service Advisor
Location: Gloucester
Hours: 8AM - 5PM
Money: 29,000 per annum
NO WEEKENDS

Our client is looking for an experienced Service Advisor in the Gloucester area.

The client is looking to recruit an experienced Service Advisor with fantastic customer service skills and an excellent telephone manner to work within their busy and well established company. Your duties will be supporting the service departments administration/reception and always ensuring complete customer satisfaction. The ideal candidate will have an enthusiastic and confident personality and have the ability to work well within a team.

Service Advisor Job role:
You will be the first contact for the customer as they enter the dealerships.
Explain the repair process and then book the customers vehicles in.
You must effectively sell products and services as well as making customer bookings. Communicating with the workshop and the customer to ascertain the level of work required and get authorisation.
To make the customers experience as enjoyable as possible, whilst providing the very highest level of customer service.
Candidates must be computer literate.

Automotive experience is essential for this Service Advisor role.

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