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- Deputise for the Payroll and Pensions Service Manager, providing strategic and operational leadership across the payroll function.
- Ensure accurate, efficient, and compliant payroll and pensions service delivery, meeting statutory requirements and service level agreements (SLAs).
- Lead on the development and enhancement of payroll systems and processes, including support for SAP Success Factors and legislative updates.
- Provide expert technical advice and guidance to internal teams and external stakeholders, including HMRC and pension scheme administrators.
- Support, coach, and performance-manage payroll team managers, fostering a high-performing, customer-focused culture within the service.
- Proven experience leading payroll teams, including coaching and performance management, ideally within a performance-driven culture and stakeholder-focused environment.
- Strong technical expertise in payroll legislation and ERP systems, particularly SAP, with hands-on involvement in payroll system implementation and optimisation.
- CIPP payroll qualification (or equivalent experience) and ability to demonstrate degree-level analytical thinking or equivalent professional qualifications (e.g. NVQ4 or postgraduate management).
- Comprehensive knowledge of HMRC and pensions regulations, with a strong understanding of how payroll integrates with HR and finance processes in large organisations.
