Senior Account Manager

Senior Account Manager

Role OverviewWe are seeking an experienced sales professional to spearhead business growth, build strategic client relationships, and deliver tailored solutions that meet complex customer needs. Based in Guildford, Surrey, this full-time role offers the opportunity to work with cutting-edge communication technologies and shape impactful outcomes.

Key Requirements

• Minimum of 5 years’ experience in selling CCaaS/UCaaS solutions, ideally involving platforms such as Zoom, 8x8, Five9, Mitel, or Microsoft.
• Demonstrated ability to close high-value deals, with contract values exceeding £500k.
• Proven expertise in managing intricate sales cycles and engaging with senior decision-makers.
• A self-motivated and results-driven mindset with a proactive approach to challenges.
• Comfortable with a hybrid working model, commuting to Guildford at least once per week.

Role Responsibilities

• Drive new business acquisition, focusing on delivering innovative communication solutions to meet client objectives.
• Cultivate long-term relationships with key stakeholders, identifying opportunities to expand service offerings.
• Lead and coordinate all stages of the sales process, from initial outreach to final negotiations.
• Provide strategic guidance to clients, ensuring proposed solutions align with their business goals.
• Monitor market developments to identify emerging opportunities and risks.
• Collaborate with internal teams and external partners to execute projects effectively and on time.
• Track performance metrics, delivering regular updates on sales activities, forecasts, and pipeline progress.
• Proactively address client concerns, ensuring satisfaction and maintaining trust.

Skills and Attributes

• Excellent communication and interpersonal skills, with the ability to inspire confidence in clients and colleagues.
• Strong problem-solving abilities and a customer-focused attitude.
• Adept at managing multiple projects while maintaining attention to detail.
• Confident in delivering presentations and leading discussions with senior-level stakeholders.
• Highly organised, with a strong grasp of time management and prioritisation.
• Proficient in tools such as Microsoft Office Suite, CRM platforms, and data analytics tools.

What You Bring

• An entrepreneurial spirit and passion for delivering exceptional client outcomes.
• The ability to adapt to dynamic market conditions and technology landscapes.
• A commitment to personal growth and staying updated on industry advancements.

Why Join Us

• A supportive environment that values innovation and teamwork.
• Opportunities to work with industry-leading technology and partners.
• Access to professional development resources to advance your career.
• The chance to make a tangible impact by delivering transformative solutions to clients.

This is an exciting opportunity for a driven individual to thrive in a challenging and rewarding role while contributing to meaningful business success.