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Client Success Executive

Morgan McKinley
Posted 10 hours ago, valid for 21 days
Location

Guildford, Surrey GU48EY, England

Salary

£30,000 - £36,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Client Success Executive position is based in Guildford with hybrid working options available.
  • The role offers a salary of up to £30,000 plus benefits and requires a background in B2B customer relationship management, preferably in a SaaS environment.
  • Key responsibilities include building strong client relationships, overseeing onboarding processes, and providing tailored training sessions.
  • Excellent problem-solving and communication skills are essential for success in this position, along with a passion for delivering exceptional client experiences.
  • Candidates are encouraged to apply regardless of their background, and accommodations are available for the selection process.

CLIENT SUCCESS EXECUTIVEGUILDFORD - HYBRID WORKINGUP TO £30,000 PLUS BENEFITS

We are currently working with a market leader who due to business growth are looking for a Client Success Executive to join a very successful team. The team are dedicated to delivering outstanding client experiences and achieving business objectives. A consultative approach and providing a first class services is essential.

* Build and maintain strong relationships with clients, understanding their unique needs and goals* Actively promote and demonstrate new features and updates, aligning with clients evolving needs* Oversee the onboarding process of new accounts, ensuring smooth transition and successful platform adoption* Provide tailored training sessions to equip clients with comprehensive knowledge of the platform* Offer reactive problem solving support over the phone and virtually* Maintain accurate data and uphold due diligence in all client interactions

The role would suit someone from a B2B customer relationship management preferably with a SasS environment. Excellent problem solving and communication is essential and some who is passionate about delivering excellence.

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

Morgan McKinley encourages applications from all qualified candidates who represent the full diversity of communities in the UK. Accommodations are available on request for candidates taking part in all aspects of the selection process.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.