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Account Manager
- Location: Guildford
- Job Type: Full-time, Office Based
- Salary: £32,000 (OTE)
Join a dynamic and entrepreneurial legal services firm that prides itself on service excellence and integrity. As an Account Manager, you will play a crucial role in maintaining and enhancing client relationships, providing top-notch service and conveying the unique benefits of our conveyancing services.
Day-to-Day of the Role:
- Engage with potential clients, explaining our services and the conveyancing process in a friendly and professional manner.
- Send out quotes, follow up on phone calls, and ensure clients are well-informed and satisfied throughout the process.
- Liaise with referrers to gain feedback on transactions and maintain positive relationships.
- Work collaboratively within a team, supporting colleagues and contributing to a positive work environment.
Required Skills & Qualifications:
- Cheerful and friendly disposition with a professional approach to challenging situations.
- Exceptional telephone manner and strong communication skills, both written and verbal.
- Ability to remain calm and efficient under pressure, meeting targets and deadlines.
- Excellent organisational and prioritisation skills.
- Self-motivated and enthusiastic, with a willingness to learn new IT systems and procedures.
- Experience in customer service or account management is preferred.
Benefits:
- 23 days’ holiday per annum, plus 3 allocated days at Christmas.
- BUPA Cash Plan benefits.
- Regular social events.
- Free fruit, selected drinks, and selected breakfasts.
- Cycle to Work Scheme.
To apply for this Account Manager position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role or contact Mark Watts at Reed Guildford for more information.
