- A hybrid work model that supports your work-life balance
- Join a stable, respected business with a reputation for high standards
- Be part of a collaborative team of 12 professionals who value what you bring
- Meaningful work supporting essential services in the housing sector
- Answer and manage inbound calls and emails from tenants of local authorities and housing associations
- Log communications accurately and efficiently
- Schedule appointments for engineers carrying out routine checks and maintenance
- Keep systems and customer portals updated with progress reports and notes
- Respond to queries from customers and internal teams
- Support Contract Managers with administrative tasks that keep operations running smoothly
- Experienced Administrator
- Have excellent communication and admin skills
- Are comfortable managing multiple tasks at once
- Enjoy being part of a team and making a difference behind the scenes
- Can stay organised and calm when things get busy